Contact
Start with the right conversation.
Setup is in the Help centre. Product support is a private Facebook message. Watchtower conversations still come by email.
Setup
Help centre
Platform connections, devices, energy plans and automation policies.
Browse guidesAccount support
Message on Facebook
Sign-in, account, device or site issues that need a person. Open a private message on the Gridkeeper page.
Open MessengerFleet operations
Watchtower
Retailer, installer, aggregator and white-label conversations.
Email Watchtower